Even though Drupal only makes up 1.4% of the global CMS market, it’s behind many high-traffic websites.
For instance, about 12.8% of the world’s top 10,000 websites are built using Drupal.
With its strong performance, security, flexibility, scalability, and personalization features, Drupal powers over 2,000 government sites worldwide, including NASA’s.
But to make the most out of Drupal, you need the right development partner, a Drupal expert.
But how can you ensure that a company truly possesses Drupal expertise?
How To Choose The Right Drupal Partner?
With numerous Drupal development companies literally flooding the market, the task of selecting the right one can feel overwhelming.
But don’t worry! We’re here to provide practical tips to simplify your search.
Let’s dive in and explore how you can find the perfect Drupal partner for your project.
During your initial meetings with potential Drupal web development companies, it’s essential to discuss specific aspects that will assist in identifying the one that best aligns with your needs.
Here are some key points to consider:
1. Define Project Scope
Clearly outlining your Drupal project requirements provides your partner with a roadmap for success.
Here’s how to do it:
Specify needed features like content management, user authentication, e-commerce, or third-party system integration.
Consider website design preferences, target audience, and scalability needs.
Identify technical specifications such as compatibility with existing systems, performance requirements, and security considerations.
A dedicated Drupal partner will assess your project scope honestly, proposing solutions and discussing their pros and cons.
2. Drupal Expertise
Not all Drupal agencies are equal.
Ask these questions to gauge their proficiency:
Do they have a track record of successful Drupal projects?
How skilled are they in Drupal development?
How long have they been working with Drupal?
What kinds of projects have they handled, and how complex were they?
Do they offer specialized expertise?
Have they worked in your industry before?
3. Review Work Samples
Assessing a Drupal agency’s past projects gives insight into their capabilities.
Here’s what to look for:
Review previous projects to gauge quality and capabilities.
Study case studies to understand their problem-solving approach and project outcomes.
Look for diversity in their portfolio across industries, project scales, and complexities.
Prioritize adherence to Drupal standards, theming and module development skills, and integration capabilities. These factors ensure compatibility and customization for a successful project.
4. Team Expertise
The expertise of a Drupal partner’s team is crucial for project success.
Look for a team with extensive experience and a track record of delivering successful Drupal projects.
Consider asking the following questions:
Drupal Development Proficiency: Are they skilled in using Drupal and familiar with its core functions, modules, and coding rules?
Expertise in Various Areas: Do they excel in Drupal theming, module development, custom functionality implementation, and integrating with other systems?
Web Technology Understanding: Can they work with HTML, CSS, JavaScript, and PHP, and effectively troubleshoot technical problems?
5. Client Feedback
When reviewing client testimonials, focus on recent feedback from organizations similar in size or industry to yours.
Look for testimonials specifically related to Drupal projects, highlighting expertise in building Drupal websites and proficiency in utilizing Drupal’s features.
Assess their ability to address Drupal-specific challenges and seek testimonials showcasing successful implementations and positive outcomes within the Drupal ecosystem.
6. Project Methodology Discussion
Understand how your Drupal project will be managed from start to finish.
Discuss their project management methodologies, such as Agile or Waterfall, and how they align with your project goals and timeline.
Clarify team roles, communication methods, and progress tracking procedures.
Inquire about their approach to handling changes, risks, and issues that may arise during the project.
Transparent and collaborative project management fosters teamwork and ensures timely delivery, keeping everyone aligned throughout the project.
7. Pricing and Budget
It’s necessary to have a transparent discussion about pricing and budget with potential partners to find the best fit for your needs.
Consider the following points:
When discussing costs, explore options such as upfront fees, hourly rates, or project-based pricing to find what works best for your budget and project requirements.
Ensure clarity on what’s included in the pricing, covering areas like design, development, testing, and ongoing support to prevent any misunderstandings later on.
Establish clear expectations regarding payment schedules, milestones, and any potential adjustments to costs throughout the project.
Compare pricing quotes from multiple agencies to ensure you’re getting the best value for your investment.
Consider how well each vendor aligns with your business goals and project requirements, prioritizing those who offer competitive pricing and exceptional service.
8. Assistance and Service Packages
Investigate the support services offered, such as website maintenance, updates, troubleshooting, and bug fixes.
Inquire about their response time and preferred communication channels for support inquiries.
Ask about any service level agreements (SLAs) or support packages available, including pricing and the range of services covered.
Ensure they provide proactive monitoring and security updates to keep your Drupal website secure and healthy.
Additionally, ensure they monitor future updates to make compatibility decisions and ensure your site runs smoothly.
9. Scalability Assessment
It’s important to ensure that your potential partner can support the growth and evolution of your Drupal website over time.
Engage in conversation with them to gauge their capacity for handling the development of your website as it grows.
Discuss their track record in scaling Drupal projects, managing increased traffic loads, expanding content volumes, and integrating new features.
Ask for specific examples or case studies where they have successfully tackled similar scalability challenges in the past.
Understanding their past experiences and successes will give you confidence in their ability to meet your website’s evolving needs.
10. Integration Expertise
Integrating Drupal with other systems can significantly enhance its efficiency and functionality.
Evaluate your partner’s skill in connecting Drupal with various systems, services, and APIs.
Discuss their experience with common integration scenarios like CRM, e-commerce platforms, payment gateways, and marketing tools.
Inquire about their approach to syncing data, verifying users, and ensuring security when linking Drupal with external systems.
Assess their ability to customize Drupal to meet your integration requirements precisely.
11. Security Practices
Security is paramount when it comes to your Drupal website.
Ensure that your partner follows top security practices by conducting regular security checks, updates, patches, and vulnerability tests.
Discuss their expertise in implementing security features such as user authentication, access controls, encryption, and safe coding practices.
Inquire about their response plans for security incidents and their proactive measures to safeguard your website against cyber threats now and in the future.
12. Project Scheduling
Ensuring that your Drupal partner can stick to project timelines is crucial for a smooth collaboration.
Here’s what to discuss with them:
Clearly outline key milestones and deliverables for the project timeline.
Ask about their approach to project scheduling, resource allocation, and time management.
Assess their preparedness to handle potential delays or changes to the timeline.
Discuss their communication process for keeping you updated on project progress.
Explore their contingency plans for dealing with unforeseen circumstances that may impact project deadlines.
13. Drupal Certifications
Drupal Certified Partners are highly respected within the Drupal community for their expertise and commitment to excellence.
Through rigorous training and certification processes, these partners demonstrate their ability to deliver exceptional Drupal solutions.
Partnering with a certified agency ensures that you’re working with professionals who have the necessary skills and knowledge to meet your project requirements effectively.
Additionally, certified partners have access to exclusive resources and support from the broader Drupal community, providing valuable insights into the latest developments and best practices in the Drupal ecosystem.
As a leading Drupal development company, Global Media Insight understands the importance of tailoring solutions to your unique needs. With over 23 years of experience and a portfolio of top-tier clients, we pride ourselves on our ability to deliver user-centric designs and scalable strategies. Our team of 130+ skilled professionals is dedicated to helping your business thrive in the digital realm.
Whether you’re launching a new website, revamping an existing one, or seeking ongoing support, we’re here to support you every step of the way. Let us be your trusted partner in bringing your digital vision to life with Drupal. Reach out to us today to discuss your project requirements and explore how we can help you achieve your goals with Drupal.
GMI’s Research Team is a panel of knowledgeable experts from various fields such as digital marketing, social media, and web development, all united by a common goal—to educate. We enjoy exploring everything from the latest industry trends and emerging technologies to people and demographics, both in the UAE and beyond. Through our blog posts, we share valuable insights that help businesses and marketers stay informed and prepared for the challenges and opportunities that lie ahead.